USPS Temporary Service Suspension

Temporary Service Suspension

The Postal Service™ received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic. 

As a result, the Postal Service is currently unable to accept items destined for affected countries at any Post Office® or postal facility location, effective April 3, 2020, until further notice.

Customers are asked to refrain from entering items addressed to any of the below countries into the USPS system effective immediately:

1.    Botswana 

2.    Cayman Islands

3.    Chad

4.    Ecuador

5.    Fiji

6.    French Polynesia

7.    Honduras

8.    India

9.    Kuwait

10.  Libya

11.  Madagascar

12.  Maldives

13.  Mongolia

14.  New Caledonia

15.  Panama

16.  Peru

17.  Samoa

18.  Saudi Arabia

19.  South Africa

20.  Bolivia

21.  Sri Lanka

22.  Zimbabwe

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For already deposited items, other than GXG, Postal Service employees must endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return. 

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail. 

Please visit our International Service Alerts page for the most up to date information https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl

The Domestic Mail Manual (DMM®) and DMM Advisories are available on Postal Explorer® (pe.usps.com)

Burns Mailing & Printing Is Open For Printing and Mailing Customers

I had thought that 2020 would be a better year than 2019, but so far that has not proven to be the case. I have had some personal medical issues that have been resolved and then there is COVID 19. None of us imagined that we would ever have to deal with something like this. Me and my promotional sales manager, Suzanne McCarter, are working from home, but the rest of my crew is working as usual. The reason that we are open is because we are part of the USPS infrastructure and we have a contract with a health provider for the State of Tennessee. We also print for a manufacture of medical devices, that is supplying products for the medical profession. We have a large building and separate spaces so that our employees can practice safe distances. Also most of our customers communicate with us online and we send out proofs on line. This is true even in normal times.

We are printing and mailing for our non-profit organizations because it is important that they try to keep the donations that keep them running coming in. We are printing and mailing newsletters and other direct mail pieces for the for profit sector to let their clients know what is going on with their business. Is business booming? No but we are keeping the doors open and serving our customers. If possible and safe, do business with your local small businesses. They are the backbone of our economy and our community.

Burns Mailing & Printing Offers From Concept To The Mailbox..All Under One Roof.

The first, and I think one of the most important, things is to consult with a direct mail company (hopefully Burns Mailing & Printing) before the design begins. Making sure that the mailing piece meets all postal regulations will save time and money. Burns can advise you on what paper is best, what size meets your needs and is the most economical cut of the paper. Our graphic designers know all of the postal regulations and can make this process easy. Most of our customers send us the copy, any photos that they want to use and we take care of the design and send a proof out for approval. After approval it goes to our printing department where it can be printed digitally if the quantity is under 10,000 and on our offset presses if the quantity is over that amount. After printing, it goes to our mailing department where we have cleaned up the list to meet all USPS regulations for list hygiene and then on to the United States Postal Service. If you don’t have a list, we can help with finding the right list for your company or organization.

In addition Burns now offers promotional products with over 800,000 products on our website. You don’t have to look at all these products, our promotional products specialist, Suzanne McCarter will meet with you and find a great promotional product for your organization. Call 865 584-2265 or email suzanne@burnsmp.com.

What Is Four Color Printing? What Is The Difference Between Digital Printing and Offset Printing?

I often invite potential customers or current customers to tour our facility. Most have never been in a printing company. When I ask them do they know why they call it four color process most do not know. The colorful picture you see above is made up of just four colors, cyan, magenta, yellow and black. A four color offset press has four sections and each cylinder is loaded with these four colors. The paper starts on one end and then each color is printed as it goes through the press. When it comes out on the other end it has the full color printing. This process is offset printing and it puts ink on the paper. The paper absorbs the ink and thus the difference between offset and digital printing. In digital printing the ink is toner and it lays on top of the paper and is not absorbed in the paper. Digital printing usually has a more vibrant color because it is not absorbed in the paper. Digital printing is for smaller quantities (at Burns it is 10,000) and offset is for larger quantities. If a customer orders a smaller quantity and then decides to order a larger quantity of the same item, we have to be sure to tell them that the two processes will look different because one absorbs the ink and the other does not.

If you would like a copy of the resource guide above, email me at phyllis@burnsmp.com.

Burns Mailing & Printing Specializes In Non-Profit Mailings, Political Mailings and Promotional Products

It has felt a little warmer the last few days and I have actually seen some Winter Jasmine with their yellow blooms peeking out. Now is the time to start mailing spring appeals, newsletters, event invitations and allowing us to research the promotional products that would be great for upcoming events.

We are seeing an up swing in political printing and mailings as early voting starts soon. One thing that we have new for political mailings is the ability to provide list with details about voters. Call us at 865 584-2265 or email me at phyllis@burnsmp.com for more details.

Burns Mailing & Printing was Knoxville’s First To Add Bar-Coding to Bulk Mail

Clipping from the Knoxville Journal, September 1991

I was looking through some things in a closet in my office and found this article about Burns being the first bar-coder in Knoxville. Now every piece of mail, even first class, has a bar-code whether applied by companies like Burns or by the USPS. Applying the intelligent bar-codes saves our customers money on postage.

Burns Mailing & Printing now offers graphic design, printing (both digital and offset), direct mail services and promotional products. We are still a one-stop convenience for alll these things. Call us at 865 584-2265 or email phyllis@burnsmp.com.

Throw Back Thursday

High School Senior Trip 1961

I graduated from Karns High School in 1961. Karns is where I met the love of my life, Ken Burns. Although we did not have very much money, I was fortunate enough to go to Washington DC for a week with some of my classmates. On the way back we stopped at Luray Caverns in Luray VA. I had forgotten all about it until a classmate posted this picture on Face Book. I enjoyed seeing how we dressed back then and trying to identify everyone. If you are wondering where I am in the picture, I am on the front row 1st person from the left. Check out those socks and loafers. Good memories.

The Burns Mailing & Printing Family

The great group of employees at Burns Mailing & Printing

We took this picture on a beautiful fall day at our facility. These are the employees who make my job easy. They understand that if the company does well, we all do well. I don’t know what I would do without them. They are my work family and I love them . I have had customers remark that we are all like one big family here at Burns and it is true.

Call and set up an appointment to meet our Burns family. If you need graphic design, printing, direct mail or promotional products, we have you covered. 865 584-2265

I Love This Promotional Product

I attended the Advertising Specialty Institute’s trade show in Orlando, FL this month. We saw lots of products, in fact, we brought back 135 lbs. of promotional product samples. This one, however, really caught my eye. After you apply sunscreen, you simply apply this sticker and when it is time to reapply sunscreen the sticker turns colors to let you know.

This would be a great product for dermatologist, pediatricians, swimming pools and resorts.

Suzanne McCarter is always available to help you with promotional product needs. 865 584-2265 or suzanne@burnsmp.com.