Seeing The Doctor Via Zoom And Other Thoughts

In March of this year, I had a heart ablation at Vanderbilt for Supra Ventricular Tachycardia. This was my third ablation so I knew what to expect. I had the ablation and in 5 hours I was at my daughter’s house eating dinner with them. The advances in medicine are just mind boggling.

I was supposed to go back to Vanderbilt this week for a check up after surgery. With the COVID 19, that was no possible so today I went to the doctor via Zoom. Online, I updated my medications and paid my co-pay for the visit. The nurse called me and asked questions before the call. I was instructed to the site of the call and told to wait until the doctor got on. The doctor came on and we chatted and he ask me questions. After about 8 minutes it was over.

Is this going to be a thing of the future where we see the doctor online except for serious or emergency situations? I kind of liked it because it saved me from driving to Nashville and going downtown to the hospital.

I am doing a lot of things online these days, such as working from my home. Thanks to the fabulous staff that I have, I am able to do that. Burns Mailing & Printing is an essential service and we have and are still open for business. There is a lot of interest in personal protection equipment such as masks and hand sanitizers, which our promotional sales representative, Suzanne McCarter is handling. Fortunately most of our customers work with us remotely, even in normal times. They send us files, or we design for them, they send us mailing lists and we provide pricing for design, print, mailing labor and postage. Suzanne is providing cost and delivery times for all the products that she represents.

Hope that all of you and your families stay safe.

This Sunday My Church, Ball Camp Baptist, Celebrates Its 223 Year Anniversary

Hard to believe that my church was started in 1797 We are not in the same building but the gathering of the congregation has been constant.

Members of the congregation made the brick and cut the logs to make the first building. The site of the present church was the second log cabin and was built around 1830.

This is the Sunbeam Band in 1950. I am the second from the right. I was 7 years old. It was a missionary group for primary age children. We visited the elderly and had other activities in the church. This church has meant a lot to me in the past and it still does to this day.

In 1972, Mary Martin, a faithful leader in the church wrote the first history of Ball Camp Baptist. She wrote “As you read of some of the worthy deeds of our you try to keep alive the yesterdays in order to enrich the you seek to understand the history of this church, you consider what our Lord has done through the lives of those committed to you see how Jesus has piloted this church over many storms..may your own faith be strengthened that our Lord will continue to guide us safely until He comes again. These words written 48 years ago still ring true today as we journey together in these unknown times.

Burns Mailing & Printing Has Some Resources for Businesses That Are Opening

If you are a business that can now be opened, even on a limited basis, do you need supplies such as mask, signs for social distancing, or hand sanitizer and other special needs. Burns has access to such things and can get pricing for you rather quickly.

To find out pricing and availability please email Suzanne McCarter at

Burns Mailing & Printing is open, with a full staff, for all of your graphic design, printing, mailing and promotional needs. You don’t have to come to our location, it can all be done online. Give us a call 865 584-2265

Burns Now Has Access To Hand Sanitizer, Masks And Thermometers

We all know that hand sanitizers, masks and thermometers have been hard to find. Burns is a distributor for promotional products through ASI (Advertising Specialties Institute) and just in the last few days we have found that we can now get these products through ASI. We have been asked by several people where these products are coming from. They are coming from China. These must be ordered in larger quantities and can not be ordered individually.

We are not looking to take advantage of a bad situation and pricing will be our normal pricing. We just want to get the word out that we can get these products now. If you have an need or know someone that has a need. Please email our promotional representative, Suzanne McCarter at or email me at pricing and information.

The Burns crew is working as we have a Federal exemption because we are part of the USPS infrastructure as direct mailers. We hope that all of you and your families are safe and we look forward to this being over and we get back to our new normal.

USPS Temporary Service Suspension

Temporary Service Suspension

The Postal Service™ received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic. 

As a result, the Postal Service is currently unable to accept items destined for affected countries at any Post Office® or postal facility location, effective April 3, 2020, until further notice.

Customers are asked to refrain from entering items addressed to any of the below countries into the USPS system effective immediately:

1.    Botswana 

2.    Cayman Islands

3.    Chad

4.    Ecuador

5.    Fiji

6.    French Polynesia

7.    Honduras

8.    India

9.    Kuwait

10.  Libya

11.  Madagascar

12.  Maldives

13.  Mongolia

14.  New Caledonia

15.  Panama

16.  Peru

17.  Samoa

18.  Saudi Arabia

19.  South Africa

20.  Bolivia

21.  Sri Lanka

22.  Zimbabwe

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For already deposited items, other than GXG, Postal Service employees must endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return. 

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail. 

Please visit our International Service Alerts page for the most up to date information

The Domestic Mail Manual (DMM®) and DMM Advisories are available on Postal Explorer® (

Burns Mailing & Printing Is Open For Printing and Mailing Customers

I had thought that 2020 would be a better year than 2019, but so far that has not proven to be the case. I have had some personal medical issues that have been resolved and then there is COVID 19. None of us imagined that we would ever have to deal with something like this. Me and my promotional sales manager, Suzanne McCarter, are working from home, but the rest of my crew is working as usual. The reason that we are open is because we are part of the USPS infrastructure and we have a contract with a health provider for the State of Tennessee. We also print for a manufacture of medical devices, that is supplying products for the medical profession. We have a large building and separate spaces so that our employees can practice safe distances. Also most of our customers communicate with us online and we send out proofs on line. This is true even in normal times.

We are printing and mailing for our non-profit organizations because it is important that they try to keep the donations that keep them running coming in. We are printing and mailing newsletters and other direct mail pieces for the for profit sector to let their clients know what is going on with their business. Is business booming? No but we are keeping the doors open and serving our customers. If possible and safe, do business with your local small businesses. They are the backbone of our economy and our community.

Burns Mailing & Printing Offers From Concept To The Mailbox..All Under One Roof.

The first, and I think one of the most important, things is to consult with a direct mail company (hopefully Burns Mailing & Printing) before the design begins. Making sure that the mailing piece meets all postal regulations will save time and money. Burns can advise you on what paper is best, what size meets your needs and is the most economical cut of the paper. Our graphic designers know all of the postal regulations and can make this process easy. Most of our customers send us the copy, any photos that they want to use and we take care of the design and send a proof out for approval. After approval it goes to our printing department where it can be printed digitally if the quantity is under 10,000 and on our offset presses if the quantity is over that amount. After printing, it goes to our mailing department where we have cleaned up the list to meet all USPS regulations for list hygiene and then on to the United States Postal Service. If you don’t have a list, we can help with finding the right list for your company or organization.

In addition Burns now offers promotional products with over 800,000 products on our website. You don’t have to look at all these products, our promotional products specialist, Suzanne McCarter will meet with you and find a great promotional product for your organization. Call 865 584-2265 or email

What Is Four Color Printing? What Is The Difference Between Digital Printing and Offset Printing?

I often invite potential customers or current customers to tour our facility. Most have never been in a printing company. When I ask them do they know why they call it four color process most do not know. The colorful picture you see above is made up of just four colors, cyan, magenta, yellow and black. A four color offset press has four sections and each cylinder is loaded with these four colors. The paper starts on one end and then each color is printed as it goes through the press. When it comes out on the other end it has the full color printing. This process is offset printing and it puts ink on the paper. The paper absorbs the ink and thus the difference between offset and digital printing. In digital printing the ink is toner and it lays on top of the paper and is not absorbed in the paper. Digital printing usually has a more vibrant color because it is not absorbed in the paper. Digital printing is for smaller quantities (at Burns it is 10,000) and offset is for larger quantities. If a customer orders a smaller quantity and then decides to order a larger quantity of the same item, we have to be sure to tell them that the two processes will look different because one absorbs the ink and the other does not.

If you would like a copy of the resource guide above, email me at

Burns Mailing & Printing Specializes In Non-Profit Mailings, Political Mailings and Promotional Products

It has felt a little warmer the last few days and I have actually seen some Winter Jasmine with their yellow blooms peeking out. Now is the time to start mailing spring appeals, newsletters, event invitations and allowing us to research the promotional products that would be great for upcoming events.

We are seeing an up swing in political printing and mailings as early voting starts soon. One thing that we have new for political mailings is the ability to provide list with details about voters. Call us at 865 584-2265 or email me at for more details.