Snowed In Last Week In Brentwood

January 22, 2018

I had an appointment in Nashville last week and so I thought I would combine it with a visit to my daughter.  I had the appointment on Monday and this is what I woke up to on Tuesday.  It was beautiful but made it impossible to come back to Knoxville that day.  I actually stayed until Thursday and enjoyed time with my family and especially my 10 year old granddaughter, Kate. She completely amazes me with some of the things that she says such as “you still wear makeup?” and “I will not lose to a Grandma”  when playing UNO, and “I can’t believe that a Grandma is beating me at UNO”. I told her that old age and treachery will get you every time. LOL We had a great time playing and she beat me several time as she is a good UNO player.

A few day off is fun but I was glad to get back into the office this morning and see all of my work family.  We are all trying to avoid the flu but some have already had it.  Come on spring we are ready for you.

If you are over the holidays and have started planning your next printing and mailing project, give me a call at 865 584-2265 or email me at



I was Born A Coal Miner’s Daughter, But I Could Not Sing So I Went Into Printing

January 9, 2018

This is a picture of my Dad, Odes Robinette in Lynch KY.  He is the first one on the left.  I was born in 1943 during the war, and coal was essential to the war effort.  My Dad got injured and was released from the mines. Oak Ridge TN (the secret city) had become a boom town because they were building the Atomic Bomb, although no one knew what they were working on.  When my Dad was released from the mines, he got a job at Oak Ridge working for K-25.  None of the workers had any idea of what they were doing but just knew that it was a very closely held secret and if questions were asked you would not have a job.  After we moved from the secret city, we moved to a little community in West Knoxville called Ball Camp.  I attended Ball Camp Elementary and  then Karns High School where I met the love of my life, Ken Burns. We were married 52 years until he passed away in 2014.  Ken started our business Burns Mailing & Printing, in the garage and then moved it to commercial locations until we purchased our present site at 6131 Industrial Heights Dr. in Knoxville.  In 1991 we started offering graphic design and direct mail services. This year marks the 28th year that I have been in printing and mailing. I have a fantastic staff of experienced pressman, trade binders, graphic designers, mailing staff, estimator/planning and accounting.  Because we are operating three businesses in one (graphic design, printing and mailing) each department must know exactly what is required and execute it flawlessly.

Too bad I can not sing, but I do know the printing/mailing business.  Give me a call today at 865 584-2265 or email me at for a free quote. I promise I will not sing to you, unless its your birthday and then I will make an exception.



SCAM About SAM registration

December 29, 2017

In order to do business with the Federal government you must be registered under their SAM system.  There is no charge for registering.  This week I got an email that looked like it was official and it said my registration was expiring.  My registration does not expire until March 2018.  At first, I thought it was legitimate but when I went a little further, it gave the option of signing up for 1 year, 3 years or 5 years and of course it asked for personal information and money.  This is when I realized that this was a scam and when I checked on the internet, other people have been scammed by this.  Of course, they want your credit card and personal information.

If you do business with the federal government, please be aware of this scam.




What? You Can’t Believe Everything You Read On Facebook?

December 27, 2017

I almost fell for the Amazing Calendar being posted on Facebook. If you haven’t seen it, it shows that 01-01-2018 is on Sunday and that 02-02-2018 is on Sunday and so on.  Does that mean that I can’t believe all the political rhetoric as well?  I need a good laugh so this is my giggle for the day.

Hope that all of you have a wonderful new year and watch out for the things you read on the internet.

Mayor’s Business Advisory Council

December 26, 2017

Last Thursday, I attended my first Business Advisory Council meeting.I had been to a meet and greet previously, but this was the first meeting for me, where a presentation was made by a City of Knoxville employee.  Our presenter was Peter Ahrens, director of building inspections. When I saw the topic, I thought, this is going to be boring, but it was anything but boring.  We learned more about permits, pre-submittal conferences and expedited permits, and blighted neighborhoods.  Peter’s department is changing some procedures to expedite approval of new buildings and  re-modeling of current buildings so that business can get in their buildings a lot faster.  Making it easier for permitting, inspections etc. makes it easier for business to locate in the city.   More business in Knoxville increases the tax revenues, creates jobs and helps the overall economy of Knoxville. For me, as a small business owner, this is very important.

Lets keep moving forward Knoxville.

End Of An Era

December 11, 2017

For years we have been offering our customers a free NCOA update on their mailing lists. Unfortunately, due to the rising cost of software and labor we will no longer be able to offer this service for free. The cost, effective, January 1, 2018 will be $45.00 for lists under 5000 and the cost for lists from 5000 – 30,000 will be $95.00.  For lists over 30,000 we will provide a quote depending on the size of the list.

If you have any questions about this service, please call me at 865 584-2265 or email me at


All About Color In Printing

November 29, 2017

There are two kinds of colors used in Printing. Process colors are created by mixing cyan (blue), magenta (red), yellow and black inks in varying percentages. Spot colors are special premixed inks that are used instead of, or in addition to, process inks. These spot colors come in a wide range of colors, including florescent and metallic. The most commonly used spot color are PMS (Pantone Color Matching System).

Spot colors provide the greatest color consistency. Spot colors are mixed using special formulas, no matter which printer you use, when you choose offset printing, your colors will match. When using spot colors with digital printing however, there will be slight variations, because each digital printer interprets and converts the spot color to CMYK differently. Colors on the digital press will look very different than colors printed on a conventional offset press.  Digital printing is toner and offset uses ink.  If you run a small run on a digital press and then order a much larger quantity that must be printed on a conventional offset press don’t expect the colors to look the same because it is two different processes and two different inks.

The types and number of colors you choose to use will greatly influence the cost of your printing project. It is always cheapest to print black/grayscale, followed by one color (usually a PMS color), then two color (usually PMS plus black or two PMS colors), and on up to specialty inks. Three colors are priced at the four color rate.

The picture in this blog post is made up of the four basic colors, and this is why the process is called four color printing.

Pure black is most commonly used for text, outlines, and smaller areas of black. Rich black is used for backgrounds or large areas of black, even in text. It appears darker and richer in contrast, because it mixes percentages of all four colors.

All blacks should be set to OVERPRINT in your artwork. Overprinting is any printing that is done on an area that has already been printed. For example, if you have text over a colored background, the text should be set to overprint. Shapes that do not overprint knock-out the background color, like a hole punch, leaving an empty space. This is especially troublesome for text, where the press operator must try to line up the letters precisely within the empty spaces. This can cause a “3D” effect on your text.

For your next four color printing/mailing project, call me Phyllis Burns at 584-2265 for a free estimate for printing, list acquisition if needed, mailing labor and estimated postage.  You can also email me at

Burns Mailing & Printing, Inc. is a 100% women owned state of Tennessee Women Business Enterprise (WBE).