The Day I Visited Pearl Harbor

December 7, 2017

In 1988, I had the opportunity to visit Pearl Harbor.  Visiting the Pearl Harbor Memorial was the most memorable time that I spent in Hawaii.  Before we went into the memorial, we watched a movie about the attack and about some of the things we would be seeing.  It was an almost reverent atmosphere  and the U.S. Navy was there and they made sure that respect was given to the memory of those who died in the attack. There was still an oil slick from the sunken ships on the water. December 7, 1941 was the day that the U.S. became involved in World War II. That was two years before I was born. My Dad, Odes Robinette , worked at Oak Ridge during the war and he did not know that they were making the atomic bomb that ended the war.  He and my Father-In-Law, H.R. Burns, who also worked at Oak Ridge, both heard it on the radio, just like every one else. Hope that we never have to go through another war like that.

Thank you to all our men and women who have served and are now serving for your service to our country. We are truly the free because of the brave.





In Printing It All Starts With The Artwork

November 28, 2017

There are a few things you should know about preparing press-ready files for printing. The first is setting up your document as the correct size. If your artwork is going to have BLEED – that is any element (color, images, text, etc.) that extends up to or past the edge of a printed page – your document needs to include an extra 0.125″ on each edge that will be trimmed off to give it a nice, clean appearance. To recap, your size will be the trim size plus bleed. Trim size is the final size of a printed piece after being cut from the sheet of paper that it was printed on. Say you wanted an 8.5×11 flyer with a picture border. The artwork you send us should be 8.75 x 11.25. If the artwork doesn’t have bleed, then the document will simply be the trim size.

Want more information and tips on printing and mailing?  Email me at and I will send you a FREE resource guide for printing and mailing projects.  Also our estimates are free and you can request an estimate at our website or email me, Phyllis Burns.  We are a printer who knows mailing and a mailer who knows printing.  That is truly a great combination.

Burns Mailing & Printing is a 100%  owned Women Business Enterprise, certified by the State of TN, certificate #072706-01


What I Am Thankful For

November 16, 2017

I like so many others, am thankful for my family, but not just my relatives but also my work family as well.  I am blessed to have people who love me, a home, food on my table, freedom of worship and to live in a free country. I am thankful that I belong to the same church that my Mother took me to as a child and still go to church with folks that I went to first grade through high school. I am thankful for good neighbors who look out for each other. I am thankful for the beauty of East Tennessee with the Great Smoky Mountains in view and all the beauty that God created here.

I am blessed.

It has been A True Blue Monday At Burns Mailing & Printing Today

November 13, 2017

Fats Domino had a song back in the 1960 era that was called “Blue Monday”, the lyrics went “blue Monday, I hate blue Monday”, well this has certainly been a blue Monday at Burns Mailing & Printing.  It seems that a local electric company was doing work across the street on Friday afternoon and the broke the cable coming in to our office.  We have Comcast and they were called as we did not know that the electric company was responsible.  They did not come on Friday so when I came in this morning we had no internet, no phones and we could not even make the plates for our presses.  So in essence we were out of business until after lunch.  It got me to thinking about how dependent our business is on technology.  We receive mailing lists, art files and customer correspondence by the internet and that is how we do business.  I do love technology but when it is not working it really is a pain.  We did get some cleaning and filing done today.

If you tried to reach us today, please pardon our being down and give us a call or shoot us an email.  Phyllis Burns 865 584-2265 or


The 10 Most Common Mistakes In Mailpiece Design

October 31, 2017


Above is a link to the USPS article on the 10 most common mistakes in mailpiece design.  If you don’t want to try and learn all of these, let the professionals at Burns Mailing & Printing walk you through each step from the concept to the mailbox.  Call me Phyllis Burns at 865 584-2265 or email me at for a free estimate.


Fall Reminds Me Of Many Things

October 30, 2017

I love fall and this weekend I took advantage of the cool weather and sat by the fireplace and read a good book.

The leaves turning reminds me of the first time I saw the property at our current location.  The previous owner had planted several tree around the commercial building and the leaves were just beautiful.  We purchased the property and build on a production area and have been here ever since. It was a good move for our business and we are in a great location near our paper suppliers and the United States Postal Service where we take our mail. The lady who owned the property was a window and she had closed her business. I was out looking at property and she just happened to be at the building.  I knew that it would be perfect for Burns Mailing & Printing, so I asked her if she would meet me later that afternoon so that Ken, my husband could see it.  He loved it as much as I did and so we told her we wanted to buy it and would she take a down payment.  I called our lawyer and asked how I could make it official and he said to write out an agreement to sale and have her sign it with a witness. She hesitated for a moment and then said, “I have someone who told me they were going to buy it but they haven’t gotten back with me”.  They think I am old lady who doesn’t know what she is doing so I am just going to sell it to you all”.  That was one of the best purchases that we ever made.

Another trip down the fall memory lane is at a local cafeteria that is well known in Knoxville called Wright’s Cafeteria.  Everyone who is political can be found at Wright’s Cafeteria on any given day.  Governor Bill Haslam was there on the day that he got elected to governor. They serve just good country food, like homemade rolls, pies, fried chicken etc.   Every fall at the end of the line they have Claxton fruit cakes for sale.  Ken, my late husband looked forward to those fruit cakes every year and he would buy one.  Today I went there for lunch and there were the fruit cakes for sale. Memories are both sad and good.  Today as I looked at the leaves turning at our print shop, I was glad and a little sad when I saw the fruit cakes.

Happy fall and wishing you only good memories.


United States Postal Information On Postage Increase in January 2018

October 6, 2017