I am so blessed to have a great team of Managers, from the graphic department, printing production, estimating/planning and mailing. We have it all under one roof…and it is a big roof! My philosophy has always been.. hire people smarter than you and then get out of their way. All but one manager was promoted from another department and WOW have they done a great job. When I have to be away from the business I never worry that things will not be handled at work. Not only do they handle anything that comes up but our customers love them. Most of the time the customers go straight to the person that they want to work with here at Burns. My customers often bring little gifts to our employees. We have one church that we save boxes that have lids on them for their Thanksgiving and Christmas baskets for the poor. About once a month the ladies bring us cakes, brownies etc. We love our customers and they seem to appreciate us. That is the way it should be. We are not Olive Garden but we treat you like family.
Call me at 865 584-2265 or email me at phyllis@burnsmp.com.
