This is a sensitive subject. I have only had to fire a customer 3 times in my 26 years in the printing business. But some times it is the right thing to do, for the company and for the employees of the company. As a company should give respect to all of its customers, and give them great customer service, it swings both ways and the customer should be respectful of the company and its employees. My philosophy on most issues, such as this, is, if the cons out weigh the pros, then it is time to make a change.
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Published by burnsmp
I am President/Owner of Burns Mailing & Printing, Inc. My late husband, Ken Burns founded our business in 1981. I joined him in 1990. We started out as a printing only company and added mailing and graphic design in 1991. It enabled us to offer graphic design, printing and mailing at one location. We are pleased to announce that in 2019 we have added promotional products as well. We are now truly a one stop convenience for all of these services.
We are 100% women owned and are certified by the State of TN as a Women Business Enterprise (WBE).
My business is my passion and I love to travel and spend time with my family.
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